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Seatwave

Online Ticket Exchange Marketplace


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Published 07/26/2009 and rated Ratingstars3 3 out of 5 stars
by AppAppeal Editor
What can you use the app for?

Seatwave.com is Europe’s largest online ticket exchange for concerts, sporting events and theatre. Sellers post the tickets they have for sale on the Seatwave site, and buyers bid on them. Tickets go to the highest bidder. The site offers guaranteed delivery of tickets and only takes a small price of the ticket sold for compensation. The site features TicketCover, which guarantees that the user is refunded the price of their tickets if an event is cancelled. The site ensures the integrity of the transaction by collecting credit card information from the seller.

Registered users can buy or sell tickets on the Seatwave site. The site has an arrangement with UPS to provide for easy sending of tickets from seller to buyer. The site features a comprehensive listing of tickets for upcoming concerts, sporting events, theatre and festivals. The majority of the tickets for sale on the site are for European events, there is no US version of the site. There are identical Seatwave sites available for the UK, Germany, the Netherlands, Spain, Italy and France.

Seatwave screenshot
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What is the history and popularity of the app?

London-based Seatwave.com was founded in January 2006 by Joe Cohen. He is currently President and CEO, while Ged Waring is VP Technology and James Hamlin is Director Online Marketing. The site has undergone continuous growth since launch, and currently serves tens of thousands of monthly visitors. The site has an Alexa page rank well below the 20,000 mark.

What are the differences to other apps?

Competition to Seatwave comes from sites such as TicketMaster, TicketsNow, StubHub, Viagogo, Craigslist and Ebay. Ticketmaster is a retail brick-and-mortar ticket seller. TickecktsNow is Ticketmaster’s online sales venue similar to Seatwave – it brings buyer and sellers together. Ebay and Craigslist have a ticket category on their various websites, including in the US. Buying tickets on Ebay and Craiglist is a bit more risky than Seatwave or TicketsNow. StubHub and Viagogo also provide a similar service to Seatwave, however Viagogo offers both fixed price listings and auctions.

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How does the web app look and feel to use?

The SeatWave site has a clean and uncluttered look and feel. Navigation on the site is intuitive, and page loads are quite responsive. There is a convenient top menu bar shown on all pages on the site. The menu bar features selections for All Events, Concerts, Theatre, Sports, Festivals, Corporate (sales to corporate customers) and Sell Tickets. There is no advertising displayed on the site, and everything is well-organized into convenient categories. Buyers can also search for an event by keyword rather than browsing by category.

How does the registration process work?

Registration to the Seatwave site is free and is required to use the site. The registration process simply asks for an email address. The email address is verified by sending an auto-generated password to the email address.

What does it cost to use the application?

There is no charge to use the service for buying tickets, but a small percentage of the selling price is charged the seller for selling tickets. There is no premium membership available to the site.

Who would you recommend the application to?

The Seatwave site is recommended to users wishing to buy tickets to an event at a reduced rate, or to find tickets for an event that is sold out through regular channels. The site has a good reputation and is safe to use. The site is limited to European events, however, so users in other countries should consider TicketsNow or Ebay.

  • Users can buy tickets to a variety of European concerts, sporting events, theatre and festivals
  • Ticket sales are conducted as auctions – buyers bid on tickets for sale
  • Sellers can sell unwanted tickets on the site
  • The site charges the seller a small percentage when the tickets are sold
  • The site is dedicated to the European market


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